The City of Oroville seeks proposals from qualified vendors to implement a 311 Citizen Relationship Management Solution for City employees to better manage non-emergency citizen requests and improve engagement between the City and its residents. Our goal is to modernize and transform the customer service experience for the city residents and businesses by making City information and services easily accessible, responsive, and efficient in managing the needs of its constituents.

Please click the link below for the RFP details:

311 Citizen Relationship Management (CRM) Solution.

We will be extending the submission deadline to July 17th at 4:00 PM.